How do I clean and maintain my cup?

Cleaning process

During your period, simply rinse the cup with clean water. It’s not necessary to use soap. However, if you prefer to use one, choose a perfume-free, pH-balanced option. 

Once your period has finished, sanitize the cup by placing it in a pot of boiling water for 3–5 minutes. We recommend this method because effective sanitization requires the water to reach 100°C (212°F). This temperature is harder to control when using a microwave or pouring hot water from a kettle, as the water cools quickly. While boiling, keep an eye on the pot to ensure the water doesn’t evaporate and the cup doesn’t come into direct contact with the bottom of the pot and burn.


When on the go

Since the cup holds up to three times as much liquid as a super tampon and only needs to be emptied a couple of times a day, it makes traveling and public outings much easier and more convenient. Most users only need to empty it in the morning and evening, in the comfort of their home or a private space.

When out of the house, we recommend carrying a water bottle or a disinfectant wipe. Rinsing the cup with water from the bottle helps avoid exposure to contaminated water. If neither is available, wipe the cup clean with toilet paper and thoroughly rinse it once you have access to a private sink.


Discoloration and Odor Maintenance

It’s normal for the cup to develop an odor or slight discoloration after use. Odor is usually caused by leaving the cup in longer than the recommended 8–12 hours. Discoloration is often due to a buildup of residue. In both cases, here are two effective ways to make your cup feel brand new again:

• Mix equal parts 2% hydrogen peroxide and water in a bowl. Submerge the cup in the mixture and leave it overnight.

• Alternatively, use fresh lemon juice to wipe the inside and outside of the cup, or soak it in lemon juice for about an hour. Then rinse thoroughly with cold water, as warm water may cause the odor to set.

Before using your cup again, be sure to sterilize it by boiling it for 3–5 minutes.


Learn more about cup safety here: https://www.allmatters.com/cup-safety

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.