I'm having trouble inserting my cup
Inserting a menstrual cup correctly takes time, patience and practice. We recommend that you try a few different folds until you find the fold that works best for you. You can use water or water-based lubricant to make insertion easier. Also make sure to check our guide on how to use a menstrual cup.
A good tip is to try and let the cup pop open just inside the vaginal opening and slowly push the cup up until it falls into position. When in place, try to pull the stem a bit, if you feel some resistance, the suction seal has been created and the cup has been placed successfully! Take the cup for a walk if it feels uncomfortable or you can still feel it inside, push the cup up a bit higher till you don't feel it any longer.
If you find the stem uncomfortable, you can cut it shorter; some remove the stem completely. We advise you to wait with cutting off the stem until you are 100% comfortable with removing the cup.
Those with a strong pelvic floor muscle or high cervix might experience that the cup naturally finds its own optimal position after insertion. Some find that the ideal position for the cup will be high in the vaginal canal, which is totally fine, however, removal may take more practice.
If you are still having issues with inserting your menstrual cup, please contact us at: support@allmatters.com.