Returns

Should you want to return an order and get a refund, please send an email within 14 days of receiving the order to support@allmatters.com  

We don't ask for used menstrual cups to be returned due to hygiene reasons, but unused products should be returned to the following address:
AllMatters ApS
Ryesgade 23, 2
2200 CPH
Denmark
 
Please note, we do not offer return labels, so you will have to cover the shipping costs. After the products have been returned, you will receive the refund for your order.

You read more about our Terms & Conditions here: https://www.allmatters.com/terms/

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.