How does the BOGO / 2-for-1-deal work?

Our BOGO is the best sale of the year, but you may have some questions.

How to claim the discount?

You don't need to use a code to get 2 cups for the price of 1. Simply add the items you want to your basket, and the discount will be applied during checkout.

Can I mix sizes?

Yes, you can mix sizes! Simply add the items you want to your basket, and the discount will be applied during checkout.

Is there a purchase limit?

There is a maximum limit of 4 cups per purchase during the Buy 1, Get 1 One Free Campaign (8 in total including the 4 extra free cups). If you should wish to purchase more, please get in touch with our sales team at wholesale@allmatters.com

Is there free shipping?

We offer free shipping on orders over the value of €75 (or equivalent).

I missed your offer, can I still get the discount / get a refund?

Unfortunately, the offer is only valid for a limited time. We suggest you sign up to newsletter or check out our social media for announcements, so you don't miss out.

90-Day Satisfaction Guarantee

Because our guarantee covers one used product, we cannot refund the product you received for free. you have two options depending on the condition of your items:

  • If both products have been opened: We can offer a 50% refund of the total amount paid.
  • If at least one product is still sealed: You can return the unopened product for a full refund of the entire order. Check our returns page for more info on how to return your products.