How does the satisfaction guarantee work?

Our size guide is not bullet-proof so if you got the wrong size or it simply isn’t working for you after trying it for 3 menstrual cycles, you can claim our guarantee. You can get a free size exchange if you'd like to try another size, or get your money refunded for up to one year after purchase. Claim the guarantee here: https://www.allmatters.com/satisfaction-guarantee/

Purchases from online stores or physical retailers are also eligible for the satisfaction guarantee. We just need to see a proof of purchase (receipt or order confirmation).